Privacy Policy

To provide our services and ensure account security, we collect the following personal information.

Personal Identifiers: Email address and Phone number.
Demographic Information: Age.
Verification Data: We process this information solely to verify your identity and ensure you meet the age requirements for our platform.

We verify your personal information for the following strictly necessary purposes:

Provide learning services and course access
Improve app performance and user experience
Send updates, notifications, and support responses
Monitor learning progress and app security
Account Management: Your email address is used to create your unique user profile, recover lost passwords, and communicate essential service updates.
Identity Verification & Fraud Prevention: Your phone number is used exclusively for One-Time Password (OTP) verification to prevent unauthorized access and duplicate accounts. We do not use your phone number for marketing calls or share it with third parties.
Age Gating & Child Safety: Your age is collected to comply with applicable laws (such as COPPA and GDPR). This allows us to provide an age-appropriate experience and restrict sensitive features for users under the age of majority.

We are committed to protecting the privacy of children.

Computer Shiksha is designed for children and students. We encourage parents and guardians to supervise children while using the application.
Parents or guardians can request the review or deletion of their child’s data by contacting us at [connect@computershiksha.org].

We take reasonable security measures to protect user information from unauthorized access, misuse, or disclosure.

Our app may use third-party tools such as analytics or payment services. We are not responsible for the privacy practices of external services.

We may update this Privacy Policy from time to time. Continued use of the application indicates acceptance of the updated policy.

You have the right to request the deletion of your account and all associated data at any time.

In-App: Go to Log In > Profile > Delete Account.
Web Request: You may also request data deletion by contacting us at [connect@computershiksha.org].

Upon request, we will permanently delete your email, phone number, and age data from our active servers, except where retention is required by law.

For questions regarding this Privacy Policy, contact us at:

CS Helpline Support
Email: connect@computershiksha.org
Phone: +91 9205176400